Personal Data

Information Collection

Smart Chatbot Solutions may collect personal information from users when they interact with our chat bot services. This information may include but is not limited to name, email address, IP address, and other relevant contact details.

We may also collect non-personal information such as device information, browser type, and usage data to improve our services and enhance user experience.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Information Use

Smart Chatbot Solutions may use the collected information for various purposes, including but not limited to providing and maintaining our services, analyzing usage trends, and communicating with users.

We may also use the information to personalize user experience, improve our products and services, and send promotional messages or other communications that may be of interest to users.

We will not sell or rent your personal information to third parties without your consent, except as required by law or as necessary to fulfill the purposes outlined in this Privacy Policy.

Data Storage

Smart Chatbot Solutions stores and processes data in secure servers located in various jurisdictions. We take reasonable precautions to protect the security and integrity of your information and prevent unauthorized access or disclosure.

Your information may be transferred to and stored on servers outside of your country of residence, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfers and storage.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Sharing

Smart Chatbot Solutions may share your information with third-party service providers, affiliates, or other trusted partners who assist us in operating our website, conducting our business, or providing services to you.

We may also disclose your information in response to legal requests, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We will not share your personal information with third parties for their own marketing purposes without your consent.

Data Security

Smart Chatbot Solutions takes reasonable measures to protect the security and confidentiality of your information. However, no method of transmission over the internet or electronic storage is 100% secure.

We cannot guarantee the absolute security of your information and disclaim all liability for any unauthorized access or disclosure of your information.

If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

Privacy Rights

Smart Chatbot Solutions respects your privacy rights and provides you with the ability to access, correct, or delete your personal information. You may also opt out of certain communications or request that we stop using your information for marketing purposes.

If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

Please note that we may need to retain certain information for record-keeping purposes or to comply with legal obligations.

Changes to Policy

Smart Chatbot Solutions reserves the right to update or modify this Privacy Policy at any time. We will notify users of any changes by posting the new policy on this page.

It is your responsibility to review this Privacy Policy periodically for any changes. Your continued use of our services after the posting of any modifications indicates your acceptance of the updated policy.

GDPR Compliance

Smart Chatbot Solutions is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals in the European Union (EU).

If you are located in the EU, you have certain rights under the GDPR, including the right to access, rectify, or erase your personal data, as well as the right to data portability and the right to restrict or object to processing.

To exercise your rights under the GDPR or if you have any questions about our GDPR compliance, please contact us using the information provided below.

Cookie Policy

Smart Chatbot Solutions uses cookies and similar technologies to enhance user experience, analyze usage patterns, and personalize content and advertisements. By using our website or services, you consent to the use of cookies in accordance with this Cookie Policy.

Cookies are small text files that are stored on your device when you visit a website. We use both session cookies and persistent cookies to track user activity and remember user preferences.

You can control or delete cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our website or services.

Children's Privacy

Smart Chatbot Solutions does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Parents or guardians are encouraged to supervise their children's online activities and use parental controls to prevent the disclosure of personal information without their consent.

Third-Party Links

Smart Chatbot Solutions's website and services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites.

We encourage you to review the privacy policies of these third-party websites or services before providing any personal information or using their services.

Smart Chatbot Solutions assumes no liability for any damages or losses incurred as a result of your interactions with third-party websites or services.